Privacy Policy

We do not collect personal information unless you voluntarily provide it. However, certain services may require you to share specific details. This may include:

• Registering for an account
• Signing up for special offers
• Contacting us via email or text message
• Requesting a call
• Providing payment details when purchasing a product or service

We use this information to communicate with you regarding the services or products you request. Additionally, we may collect other personal or non-personal information in the future as needed.

We use the collected data to:

• Respond to service requests and inquiries.
• Send appointment confirmations and service updates via calls, texts (SMS), and emails.
• Provide promotional offers and service reminders (with your consent).
• Improve our services and customer support.

We implement security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no electronic transmission is entirely secure.

Appliance Repair Jacksonville LLC does not sell, rent, or lease customer information to third parties.

We may share your personal information with trusted third parties, including:

• Our Team Members: This includes technicians who provide repair services and operators who answer customer calls and schedule appointments.
• Contractors & Service Providers: Trusted partners who assist with customer support, appointment scheduling, delivery coordination, and payment processing.

These third parties are authorized only to use your information for the specific services they provide on our behalf and are required to maintain confidentiality.

We may also disclose your personal information, with notice, if required by law or if necessary to:

• Comply with legal obligations or respond to legal processes.
• Protect and defend the rights or property of Appliance Repair Jacksonville LLC.
• Act in urgent circumstances to ensure the safety of our customers or the public.

You have control over how we communicate with you and how your personal information is used.

• Opt-Out of SMS Communications: You can stop receiving text (SMS) messages from us at any time by replying STOP to any message.
• Opt-Out of Email Communications: To unsubscribe from promotional emails, click the "Unsubscribe" link at the bottom of any email.
• Access & Update Your Information: You may request access to or updates to your personal information by contacting us directly.

By providing your phone number and/or email address, you agree to receive text messages and/or emails from Appliance Repair Jacksonville LLC regarding service updates, promotions, and other relevant information. Message & data rates may apply for SMS. Message frequency varies. You may opt out at any time using the methods described above.

If you have any concerns about your data, please reach out to us for assistance.

We may use tracking technologies to monitor interactions with our website and services. This helps us analyze user behavior, improve website functionality, and enhance customer experience. Tracking may include log files, analytics tools, and other technologies that collect data such as IP addresses, browser types, and browsing activity.

Our website uses cookies to personalize your experience and improve service efficiency. Cookies are small files stored on your device that help us remember your preferences and optimize site performance. You can manage or disable cookies through your browser settings, but doing so may affect certain website features.